Business Operations Specialist
Accepting applicationsA hands-on operator paired with a SmartService consultant. You take customer requests from intake to done inside ServiceTitan: investigate, build, verify, communicate and close the loop.
SmartService Solutions careers
Help home-service shops run on a system, not on one person's memory.
We are a small ServiceTitan and operations consulting firm. We work on pricebooks, dispatch and CSR processes, memberships, reporting, payroll, purchasing, accounting workflows, training and integrations. We hire people who can investigate, use judgment, follow through and explain things clearly to customers.
Two roles
Where you would fit
Consultant
Accepting applicationsOwn the diagnosis, recommendations and leadership relationship for an assigned customer portfolio. Learn how each home-service business operates, help owners and managers make sound decisions, and turn those decisions into workflows, training and ServiceTitan changes the customer can maintain.
01
Apply
A short application, about 5 to 10 minutes, with your resume and one written answer about real ServiceTitan work.
02
Show your thinking
Selected applicants take a short knowledge check and practical written and spoken work. Research is allowed. AI is not.
03
Talk with us
A phone conversation, a 30-minute Zoom, and sometimes a 60-minute final conversation.